Unified claims operations
- Keep all parties aligned with shared timelines and updates
- Remove manual hand-offs and rekeying across your claims ecosystem
- Connect policy data, suppliers and handlers without ripping out existing systems
Claims management software for the insurance industry
Built by claims experts, Synergy Cloud delivers a connected, efficient, customer-centric claims experience.
Easy to implement and scale
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Flexible
Open APIs and subscription pricing -
Configurable
No-code, client-managed changes -
Cloud-native
Modular, secure, cloud-based
30% faster claim resolution
90% reduction in leakage
20% lower claims costs
From first notification to settlement
Synergy Cloud transforms complex, fragmented claims processes into connected digital journeys.
By cutting friction and leakage and strengthening control and oversight, it creates a seamless experience for all parties.
We work with
The impact of Synergy Cloud
Real-time visibility & control
- See live data across teams, suppliers and portfolios
- Monitor reserves, settlements and leakage as they happen
- Apply consistent rules and governance to support Consumer Duty obligations
Better outcomes for everyone
- Give customers clear digital journeys and self-service options
- Let handlers, suppliers and stakeholders collaborate in one place
- Help reduce complaints and improve satisfaction with proactive communication
Automation and AI-driven efficiency
- Automatically validate, triage and route claims based on policy rules
- Use AI to help flag fraud risk, leakage and next best actions
- Let straight-through processing handle simple claims end-to-end
Customer and client voices
Client
By uniting our fraud models with Synergy Cloud’s capabilities, we’ve uncovered significant volumes of fraud without harming the experience for genuine customers. It’s innovative, effective, and essential for our anti-fraud strategy.
Customer
I have been very impressed with the way my claim was dealt with. At all times I was kept fully informed, tradespeople were efficient, came when expected, and the whole process was hassle-free.
Client
We’ve created a transparent, collaborative partnership – one where technology, service, and innovation move forward in step. Synergy Cloud has been central to that.
Customer
I found from the start of the claim the level of speed & efficiency was outstanding.
Client
Customers now get resolution quickly and with care. We’ve seen an average of 7% of claims resolved the same day. Complaints are rare, customer support morale is up, and Synergy Cloud makes continuous improvement easy.
Get in touch with our Synergy Cloud experts today