Celebrating Success at the British Insurance Technology Awards

We’re proud to share that Synergy Cloud has been recognised at this year’s Insurance Post British Insurance Technology Awards.Our platform was highly commended in the Best Claims Management Solutions Provider category, standing out for its innovative and customer-first approach. This commendation highlights the strength of Synergy Cloud in transforming claims journeys through automation, insight, and customer-first design. As one client put it: “Customers now get resolution quickly and with care. Complaints are rare, customer support morale is up, and Synergy Cloud makes continuous improvement easy.”It was also a fantastic night for our people:
- Tom Burroughs, CTO, won Outstanding Achievement in Technology, recognising his leadership in building Synergy Cloud into the flexible, scalable platform it is today. Alan Soutar, Chairman Home & Property at I Love Claims, said: “Tom has long been an advocate and driving force behind making insurance technology more accessible, democratic, and crucially more centred around the customer. He has a unique ability to bridge deep technical understanding with practical market insight, and his commitment to collaboration across the industry is clear.”
- Georgia Ayres, Client Success Manager, was named a finalist in the Rising Star category, a brilliant recognition of her talent, energy, and impact in shaping client success. Clients consistently praise her as approachable, dependable and solutions-focused, with one saying: “Georgia went above and beyond to ensure my team had a full understanding of the platform… She is an incredible asset to the Synergy team.”

These achievements underline what Synergy Cloud is all about: technology that makes claims faster, fairer, and simpler - powered by people who are passionate about delivering real change.See the full list of finalists and winners from the night here: https://www.postonline.co.uk/technology/7959079/winners-of-british-insurance-technology-awards-2025-revealed