"Great technology is just the facilitator. It has to be mixed with how we treat our people and how we serve our customers."

In association with the Insurance Post, Synergy and Claims Consortium Group held a webinar discussing how to manage indemnity spend in escape of water claims. During the discussion we talked about the positive impact technology can have on the customer journey and how creating transparency could empower the customer

Jeremy was joined by
John Pyall, Munich RE Claims London
Stephen Walker, Covea Insurance
Robin Challand, AGEAS UK

If you'd like to hear more of the discussion, you can watch the webinar below:

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